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What are the WiFi credentials (name & password)?

You can find the WiFi name and password credentials on the bottom of the router or under the bottom cover of the router. Be sure to use the WiFi password or WiFi Key.

What is included in your 7-DAY MONEY BACK GUARANTEE refund policy?

7-DAY MONEY BACK GUARANTEE  Request a full refund within 7 days from the receipt of the device. Service is month-to-month. Cancel at any time.  Equipment returned after the 7-day period will not...

"Why is my internet connection so slow?"

A slow internet connection can have various causes, including network congestion, modem/router problems, Wi-Fi interference, or carrier issues. To address this, begin by power cycling...

No Internet connection

There can be several reasons why your internet is not working. It could be due to issues with the device, problems with the carrier, Wi-Fi interference, your device is not connected to the router,...

Can I connect multiple devices at the same time?

Yes, use our Managed, high-speed broadband internet with all of your household devices – Internet TVs, smartphones, tablets, laptops, gaming systems, or any other Internet-enabled device....