How can we help?

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Our professional tech support team is here for you.

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Call Us

Talk to a live person Monday through Friday from 9:00 am to 6:00 pm PT.


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Email Us

Email us at support@ispmint.com and we’ll reply immediately when possible and always within 1 business day if not.

ispMint Helpdesk

Submit a Ticket

Use the online form to open a support ticket and we'll respond immediately when possible and always within 1 business day if not

ispMint Knowledge Base

KnowledgeBase

Visit our online Knowledgebase for answers to common questions.

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Returns

Contact us at +1 844-533-5111 or support@ispmint.com to start a return.

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Cancellations

Contact us at +1 844-533-5111 or support@ispmint.com to start a cancellation.

FAQs

Yes, our broadband high-speed internet offers reliable streaming in most areas.

ispMint's Modems have different bands than your cellphone and work even when there is no cell phone signal. Phone plans offered by cell phone carriers are for the data used on phones only.

Our technology is built on powerful networks that use cutting-edge equipment to provide high-speed broadband internet to all of your home or office smartphones, tablets, and laptops.

Our service actually works even better the more remote you are! Even when other companies have told you they can't reach you, ispMint can deliver internet to your area 90% of the time. There are very few places we don't offer service.

As a testimonial to our range and reach, many RV travelers are happy subscribers who use our service while exploring all over North America.

Yes, use our Managed, high-speed broadband internet with all of your household devices – Internet TVs, smartphones, tablets, laptops, gaming systems, or any other Internet-enabled device.

No contract is required – our internet plans are pay as you go. Services are billed month-to-month. Cancel at any time.

Yes, support is included. We are available by phone at +1 844-533-5111, email at support@ispmint.com, and virtual Help Desk to get you up and running and keep you connected. Our team has been managing internet connectivity for over 20 years. We provide expert guidance on the products, technology, and services that meet your needs.

While we pride ourselves on offering managed broadband internet for rural areas virtually anywhere in North America, some remote areas may lack coverage or reception. Occasionally, some towers may experience periods of heavy usage or an outage. Talk to our friendly support team to verify coverage in your area.

7-Day Money-Back Guarantee

If our service doesn't work as expected or if you have any other hesitations, our risk-free guarantee means you have 7 days from the receipt of the device to request a full refund for any reason.