Knowledgebase

Articles

Can I connect multiple devices at the same time?

Yes, use our Managed, high-speed broadband internet with all of your household devices –...

Do you service Canada and Mexico?

Yes, and 150 countries globally.  

Does it work without a cell signal? How is it different from a cellular plan?

ispMint's Modems have different bands than your cellphone and work even when there is no...

Is a contract required? Can I cancel anytime?

No contract is required – our internet plans are pay as you go. Services are billed...

Is a credit check required?

No credit checks!  

Is support included?

Yes, support is included. We are available by phone at +1 844-533-5111, email at...

What are the WiFi credentials (name & password)?

You can find the WiFi name and password credentials on the bottom of the router or under the...

What if I cannot get service in my area?

While we pride ourselves on offering managed broadband internet for rural areas...

What is included in your 7-DAY MONEY BACK GUARANTEE refund policy?

7-DAY MONEY BACK GUARANTEE  Request a full refund within 7 days from the receipt of the device....

Will I be able to stream movies and music?

Yes, our broadband high-speed internet offers reliable streaming in most areas.